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Frequently Asked Questions About Yacht Charters

Frequently Asked Questions (FAQ) section.

Here, you will find answers to the most common questions about our yacht charter services, fleet, booking process, itineraries, crew, safety, and much more. Whether you are planning your first yacht vacation or you’re a seasoned sailor, our comprehensive FAQ is designed to help you navigate your journey smoothly and confidently.

If you don’t find the answer you’re looking for, please don’t hesitate to contact our customer support team — we’re here to assist you every step of the way.

Platin Yachting – Frequently Asked Questions

General Questions

  1. What services does Platin Yachting offer?
    We provide yacht charters including gulets, motor yachts, catamarans, and bareboats in Turkey and Greece.

  2. Where are your yachts located?
    Our fleet is based mainly in Marmaris, Fethiye, Bodrum, Gocek, and Bozburun.

  3. What types of yachts do you have?
    We offer gulets, motor yachts, catamarans, trawlers, and bareboats.

  4. What is a gulet?
    A gulet is a traditional wooden Turkish sailing boat, ideal for comfortable cruising.

  5. Can I rent a yacht without a crew?
    Yes, bareboat charters are available for experienced sailors.

  6. Are your yachts available for international charters?
    Yes, including Greek Islands and Turkish coastline.

  7. What languages do your crew members speak?
    Mostly English and Turkish; other languages may be available upon request.

  8. How can I make a reservation?
    Via our website, email, or phone.

  9. Can I book a yacht last minute?
    Depending on availability, yes.

  10. What is the minimum charter duration?
    Usually one day; weekly charters are common.

Booking & Payment

  1. How do I secure a booking?
    A deposit is required to confirm the reservation.

  2. What payment methods are accepted?
    Bank transfer, credit card, and cash.

  3. Can I pay in installments?
    Partial payments can be arranged depending on the yacht.

  4. Is the deposit refundable?
    Deposits are refundable under specific cancellation conditions.

  5. Are there cancellation fees?
    Yes, cancellation fees vary based on timing.

  6. What happens if I cancel due to bad weather?
    Charter can be rescheduled or refunded depending on circumstances.

  7. Do prices include VAT?
    Prices include VAT as per Turkish law.

  8. Are crew tips included?
    No, tips are customary but voluntary.

  9. Can I bring my own food and drinks?
    Yes, but catering options are also available.

  10. Are prices negotiable?
    Special offers or discounts may be available during low season.

Yacht Specifications

  1. Are all yachts air-conditioned?
    Yes, all our yachts have air conditioning.

  2. Is Wi-Fi available on board?
    Wi-Fi is available on most yachts, but signal depends on location.

  3. Do yachts have safety equipment?
    Yes, including life jackets, fire extinguishers, and first aid kits.

  4. Are there en-suite bathrooms?
    All cabins have private bathrooms.

  5. What is the average size of your yachts?
    Yachts range from 15 to 40+ meters.

  6. How many guests can each yacht accommodate?
    Depending on yacht size, from 6 up to 24 guests.

  7. Is snorkeling equipment provided?
    Yes, snorkeling gear is typically available.

  8. Can I bring pets on board?
    Pets are allowed on selected yachts with prior permission.

  9. Is smoking allowed on board?
    Smoking is only permitted on deck areas.

  10. Are there laundry facilities on the yachts?
    Laundry services may be available on longer charters.

Crew & Services

  1. Is a professional crew included?
    Yes, most charters include captain, chef, and deckhands.

  2. Are crew tips mandatory?
    Tips are customary but not mandatory.

  3. Can I request specific meals or dietary requirements?
    Yes, please inform us in advance.

  4. Do crew speak English?
    Yes, English-speaking crew are standard.

  5. Can I request additional staff, like a private chef or hostess?
    Yes, additional services can be arranged.

  6. Are crew members trained in first aid?
    Yes, all crew have basic first aid training.

  7. Can crew assist with water sports?
    Yes, crew members help with water sports equipment.

  8. Do crew members maintain guest privacy?
    Absolutely, guest privacy is a priority.

  9. Can I interact freely with the crew?
    Yes, guests are encouraged to communicate their needs.

  10. Are there crew uniforms?
    Yes, to ensure professionalism.

Itinerary & Destinations

  1. Which destinations can I visit?
    Popular areas include Turkish Riviera, Bodrum, Gocek, and Greek Islands.

  2. Can I customize my itinerary?
    Yes, routes can be tailored to your wishes.

  3. Do you provide suggested routes?
    Yes, we provide sample itineraries.

  4. Are overnight stays at ports allowed?
    Yes, yacht can dock overnight at selected marinas or bays.

  5. Can I visit multiple countries?
    Yes, with proper paperwork, you can cross from Turkey to Greece.

  6. Can you arrange shore excursions?
    Yes, tours and activities on shore can be organized.

  7. Are national park visits allowed?
    Yes, with required permits.

  8. Is swimming allowed anywhere?
    Swimming is allowed in safe designated areas.

  9. Are there anchor fees at ports?
    Fees vary by marina and destination.

  10. Can I change itinerary mid-trip?
    Yes, subject to yacht availability and weather.

 

Safety & Regulations

  1. Are yachts insured?
    Yes, all yachts have full insurance coverage.

  2. Is passenger insurance included?
    We recommend guest travel insurance.

  3. Is there a safety briefing before departure?
    Yes, all guests receive a briefing.

  4. Are life jackets provided?
    Yes, for all guests.

  5. Is diving allowed during the trip?
    Yes, but only with proper certification and crew permission.

  6. Are yachts equipped with GPS and navigation systems?
    Yes, modern navigation systems are installed.

  7. Is there a doctor on board?
    No, but crew have basic medical training.

  8. Can I bring medication?
    Yes, bring necessary personal medications.

  9. Are there emergency protocols onboard?
    Yes, crew are trained in emergency procedures.

  10. Are passengers allowed on the bridge or helm?
    Access is usually restricted to crew for safety.

Food & Beverages

  1. Is catering included in the price?
    Usually, a chef and meals are included.

  2. Can I bring my own drinks?
    Yes, but additional corkage fees may apply.

  3. Are special diets accommodated?
    Yes, please inform us ahead of time.

  4. Are alcohol and soft drinks included?
    Alcohol is generally not included but can be provided.

  5. Can I arrange BBQ or special meals?
    Yes, special dining requests are welcome.

  6. Are cooking classes available onboard?
    Yes, some yachts offer culinary experiences.

  7. Do you provide breakfast, lunch, and dinner?
    Full board service with 3 meals per day is typical.

  8. Are snacks and appetizers served?
    Yes, snacks are provided between meals.

  9. Is tap water safe to drink on board?
    Drinking water is provided, usually bottled.

  10. Can I request local delicacies?
    Yes, local cuisine can be featured in your meals.

Water Sports & Activities

  1. What water sports equipment is available?
    Snorkeling gear, paddleboards, kayaks, jet skis, and fishing equipment.

  2. Are diving excursions offered?
    Yes, diving can be arranged with certified instructors.

  3. Is fishing allowed?
    Yes, fishing equipment is available.

  4. Can I bring my own equipment?
    Yes, subject to yacht space.

  5. Are wakeboarding and waterskiing options available?
    Yes, on yachts equipped with such gear.

  6. Is sailing instruction provided?
    Some yachts offer basic sailing lessons.

  7. Are inflatable toys and floats available?
    Yes, many yachts provide inflatables.

  8. Are children’s water toys available?
    Yes, including floaties and snorkel sets.

  9. Can I organize beach parties?
    Yes, subject to local regulations.

  10. Are there safe swimming areas nearby?
    Crew will guide to safe swimming spots.

Technical & Operational

  1. What engines power the yachts?
    Modern diesel engines, specifications vary.

  2. Are yachts regularly maintained?
    Yes, maintenance is performed regularly.

  3. How old are the yachts?
    Yachts range from newly built to around 15 years old.

  4. Can I see a yacht inspection report?
    Yes, upon request.

  5. Are there backup generators on board?
    Yes, most yachts have backup power.

  6. What kind of fuel do yachts use?
    Marine diesel.

  7. How far can the yachts sail without refueling?
    Ranges vary; typically enough for daily charters.

  8. Do yachts have stabilizers?
    Many yachts have stabilizers for comfort.

  9. Are there fire alarms and extinguishers onboard?
    Yes, all yachts comply with safety standards.

  10. What is the maximum speed of the yachts?
    Speed varies by yacht type; gulets cruise slower than motor yachts.

Environmental Policies

  1. Do you follow eco-friendly practices?
    Yes, we encourage sustainable boating.

  2. Are waste disposal procedures followed?
    Waste is disposed of at appropriate ports.

  3. Is plastic use limited onboard?
    We encourage reducing single-use plastics.

  4. Do yachts use environmentally friendly cleaning products?
    Yes, where possible.

  5. Are engines low emission?
    Modern engines meet environmental standards.

  6. Are there guidelines to protect marine life?
    Guests are asked to respect marine environments.

  7. Are anchoring restrictions followed?
    Yes, anchoring follows local regulations.

  8. Do you support local environmental initiatives?
    Yes, we partner with local groups.

  9. Are there limits on noise levels?
    Yes, to respect local wildlife and communities.

  10. Are electric tenders or eco-friendly options available?
    Some yachts offer electric or hybrid tenders.

Additional Services

  1. Can I hire a private chef?
    Yes, private chefs can be arranged.

  2. Is event planning available onboard?
    Yes, for weddings, parties, and corporate events.

  3. Do you provide airport transfers?
    Yes, transfers can be organized.

  4. Is onboard Wi-Fi included?
    Wi-Fi is available on most yachts, though coverage varies.

  5. Are guides or interpreters available?
    Yes, guides can be arranged for shore excursions.

  6. Can I arrange scuba diving courses?
    Yes, certified instructors can be booked.

  7. Is scuba gear provided?
    Gear can be rented or brought by guests.

  8. Can I charter for corporate team building?
    Yes, corporate events are welcome.

  9. Are special celebration packages available?
    Yes, including decoration and catering.

  10. Can I order flowers or gifts onboard?
    Yes, arrangements can be made.

Children & Families

  1. Are children welcome onboard?
    Yes, families are welcome.

  2. Are there child safety measures?
    Life jackets for children and safety briefings are provided.

  3. Are there children’s menus?
    Yes, special meals can be arranged.

  4. Are there toys and games onboard?
    Some yachts provide children’s entertainment.

  5. Can babysitting services be arranged?
    Yes, upon request.

  6. Is snorkeling suitable for children?
    Yes, with supervision.

  7. Are there shallow swimming areas?
    Crew can recommend safe spots for kids.

  8. Are water sports safe for kids?
    Yes, with proper safety gear and crew assistance.

  9. Can I bring a stroller or car seat?
    Yes, but space may be limited onboard.

  10. Are high chairs or cots available?
    Available on request.

Charter Etiquette & Rules

  1. Is a dress code required onboard?
    Casual and comfortable attire is recommended.

  2. Can I smoke onboard?
    Smoking only allowed on deck.

  3. Are pets allowed onboard?
    Pets allowed on some yachts with prior approval.

  4. Can I bring my own alcohol?
    Yes, but corkage fees may apply.

  5. Are loud parties allowed?
    Parties are allowed respecting marina and local rules.

  6. Is fishing allowed from the yacht?
    Yes, fishing equipment is available.

  7. Are drones permitted?
    Depends on local regulations; permission required.

  8. Can I anchor in restricted areas?
    No, all anchoring follows local rules.

  9. Can I bring fireworks or sparklers?
    Fireworks are prohibited.

  10. Are guests responsible for damage?
    Guests are responsible for damages caused.

Troubleshooting & Support

  1. Who do I contact in case of an emergency?
    Contact the captain and emergency services if needed.

  2. Is technical support available during the charter?
    Yes, we provide 24/7 support.

  3. What if the yacht breaks down?
    Backup plans and assistance will be provided.

  4. What if I lose personal items?
    Lost items should be reported immediately.

  5. Are refunds given for poor weather?
    Depends on conditions and charter agreement.

  6. What if a guest becomes ill onboard?
    Crew provide basic first aid; seek medical help as needed.

  7. Can I extend the charter duration?
    Extensions possible if yacht availability allows.

  8. What if I arrive late for boarding?
    Notify us in advance to arrange accordingly.

  9. Are there restrictions on boarding time?
    Boarding times are flexible but usually scheduled.

  10. Is there support for language barriers?
    Yes, multilingual support is available.

Miscellaneous

  1. Can I bring musical instruments?
    Yes, but check space availability.

  2. Are pets allowed in cabins?
    Pet policies vary per yacht.

  3. Can I organize a photo shoot onboard?
    Yes, photography is allowed.

  4. Are drones allowed for aerial photography?
    Permission is needed from authorities.

  5. Do yachts have charging stations?
    Yes, for phones and small electronics.

  6. Is there a dress code for formal dinners?
    Formal wear is optional.

  7. Can I bring my own chef?
    Only with prior permission.

  8. Are there designated smoking areas?
    Yes, on outdoor decks.

  9. Can I bring my own water sports gear?
    Yes, subject to space.

  10. Do you provide detailed contract and insurance info?
    Yes, all details are provided before booking confirmation.

    Note: This FAQ is based on the information available on the Platin Yachting website and may be subject to change. For the most accurate and up-to-date information, please visit www.platinyatcilik.com.

 

Thank you for exploring the Platin Yachting FAQ.
We hope these answers have helped clarify your questions and inspired your next unforgettable yacht charter adventure with us.

For personalized assistance, special requests, or more detailed information, feel free to reach out via phone, email, or our website contact form. Our dedicated team is ready to provide tailored support to make your yachting experience truly exceptional.

Set sail with confidence — Platin Yachting is your trusted partner on the sea!

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